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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fantastic!
Great customer service, very friendly, efficient and quick process!
Appreciated that these are busy and difficult times but it was impossible to call or contact PennyMac. Emails took many days to be acknowledged and phone calls often just dropped after an hour on hold.
Everything was great and timely. Thank you!
Michael Kramer was extremely unresponsive during the process. He only responded when he needed something. It was so frustrating not knowing what was happening to our refinance. Whenever I called him he rarely ever called back. I'm so happy that Nathan took over. Nathan was very responsive, he called me to keep me updated at lest once a week. And whenever I called him he called back with the hour. If it was not for Nathan, we would still be waiting.
no requesting letter to explain why I make deposits to my bank account
Getting the correct changes to the documents done was painful. I honestly didn't think it would happen.
This was much easier process than I ever anticipated.
My refi was fast and easy.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,002 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.