PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,003 reviews
Select a rating
Joshua B.'s profile image
Joshua B. 
4 years ago

The assistance was great. Contact was made every week to update us about the lone. 

DEVIN P.'s profile image
DEVIN P. 
4 years ago

Great experience. Very fast and easy. 

ANTHONY C.'s profile image
ANTHONY C. 
4 years ago

Thanks 

Samantha S.'s profile image
Samantha S. 
4 years ago

We had a great experience with Penny Mac and would recommend them! 

Amanda T.'s profile image
Amanda T. 
4 years ago

Clear, concise and professional. 

FERNANDO G.'s profile image
FERNANDO G. 
4 years ago

Excellent communication and closed ahead of schedule. Happy customer! 

John B.'s profile image
John B. 
4 years ago

My experience was fast and smooth. The online documents were easy to use and really streamlined the whole process. I highly recommend PennyMac for home refinancing! 

Gerald H.'s profile image
Gerald H. 
4 years ago

It went just as it was layed out 

Francesca Le R.'s profile image
Francesca Le R. 
4 years ago

The process took way too long. Calls were not answered and always directed to the same mailbox. It seemed like PennyMac only employs one person. While I was signing the closing documents I had questions. The notary’s attempts to reach someone and mine went no where. I felt Aida was a bit curt but tried to understand the pressure she must be under. Hire more people. Be response on a timely basis. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,003 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.