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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I really did not have to do anything. Everyone involved took care of all the paperwork and scheduled any meetings. All I had to do was meet the Notary at my house and sign the X spots and dates on the papers. It could not have been easier. I am well satisfied.
The process for refinancing went pretty smooth. A friend of mine started a conventional refinance with his current loan holder weeks before I started my USDA refinance with PennyMac and I was able to close my loan weeks sooner. The home loan specialist who was working with me was knowledgeable and attentive. The process was straight forward and simple. I received an update call or email each week to let me know where everything was at. Overall it was good experience and I would recommend them.
Always answered all of our questions right away and she updated us all the time
Its was a very easy process.
I referred 2 neighbors because the process was so great. Do I get any referral bonus? They both got lower rates than I did
Britney was great. The issue was with Jason who started the process. He said that we would owe 3200 dollars to close the old escrow account. We begged relatives to let us borrow that sum. We ended up not owing anything. This was very stressful and unnecessary.
I didn’t feel the loan office explained the delays to me. When I reached out to him. He had his boss reach out to me. He explained things a little more. My refinance still didn’t close on time. So wasn’t informed to make my monthly payments until I closed. When it did come time to close, the documents I signed were not the amount I needed to close. When I reached out to get more information, my email was answered. Communication for this refinance wasn’t the best.
N/A
Speed up process,8 weeks is too long for a simple refi. Would not do again
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,002 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.