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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,219 reviews
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Caleb M.'s profile image
Caleb M. 
4 years ago

The process was smooth and the rate we received was far beyond our expectations. Our loan officer was very helpful and gave us several options for a refinance and helped us choose what would work best for us. Our monthly payment was reduced significantly! Thank you 

Amanda H.'s profile image
Amanda H. 
4 years ago

Amazing from start to finish down to every little detail. 

TERENCE C.'s profile image
TERENCE C. 
4 years ago

Make sure the information sent is the same as the information your reps give over the phone. 

Patrick S.'s profile image
Patrick S. 
4 years ago

We were communicated with directly and everyone was so nice from the beginning. We have been homeowners for a year and refinanced using penny Mac and everything was explained in terms we understood and could follow along with. Any questions we had were politely and quickly answered. Very pleased with our loan process! 

KATY B.'s profile image
KATY B. 
4 years ago

Great customer service and fast processing times 

CRISTINA S.'s profile image
CRISTINA S. 
4 years ago

Overall ok. I have done business with Penny Mac for a while so I have confidence in there service but this closing experience was below satisfactory. 

Tykiesha M.'s profile image
Tykiesha M. 
4 years ago

Everything was on time and they kept me updated and informed on the progress of my loan. 

Lee L.'s profile image
Lee L. 
4 years ago

Good experience 

James G.'s profile image
James G. 
4 years ago

Kelvey Becks did a great job with keeping me in the loop on the progress of my loan. He was very clear on how he would be communicating and also asking what worked best for me. The progress moved along smoothly and my closing occurred approximately 3 weeks prior to the original date. The closing process was quick and smooth. It has been a pleasure working with the PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,219 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.