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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was pleased with the service I received with all of those that helped us through the refinance loan process. Efficient, helpful, courteous, and prompt assistance through the whole process.
It went very smoothly. Those individuals I communicated w were polite. The whole process was very easy. Thank You
Very friendly and easy.
The closing costs were a bit more than I would have expected as this was a refinance with the same mortgage company. There were some charges that should have not been necessary as you were my mortgage com[any. I already had a title search less than one year ago and I shouldn't have needed another so soon. There are other charges like this that should not have been needed. If I had more free time I guess I should have shopped more. Overall OK, but disappointed that it took so long and there were
.
Each person I dealt with was very helpful and explained things thoroughly. They were polite and professional. The whole refi went smoothly and both I and my husband are very happy with the result.
Andrea Neira
Easy application process, not much was required of me other than submitting a few documents, got a lower rate and lowered my payments. Mr Mortenson was easy to contact when needed.
My initial contact Nathan was amazing. Great communication and very knowledgeable about the process. Once my file was passed off from Nathan the process went downhill. The communication became very poor. The loan officer I worked with was very rushy through the whole process. Any time we would talk and I would have question she would completely over talk me. Eventually I would have to stop her and say slow down! It was not a pleasant process and I wish I had more space to write more details.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,604 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.