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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,604 reviews
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Anthony H.'s profile image
Anthony H. 
on Birdeye

3 years ago

The experience I had with Penny Mac on my house refinance one I would be glad to do all over again cause the whole experience was great. The time it took from beginning to end was right on time no hassle and very little work on my part and oh yes I would recommend them to my family and friends 

JAVIER B.'s profile image
JAVIER B. 
on Birdeye

3 years ago

Everything went very smooth and Andre got the job done fast 

Paul S.'s profile image
Paul S. 
on Birdeye

3 years ago

could have gone much faster with fewer requirements 

RAYMOND P.'s profile image
RAYMOND P. 
on Birdeye

3 years ago

First time I had my current lender suggest a refi instead of me having to shop around and the process went vey smoothly 

Ryan S.'s profile image
Ryan S. 
on Birdeye

3 years ago

Sharyl can continue to work on her communication skills to improve for future clients. Sharyl often came across as hurrying me off the phone without explaining the process, what was needed, using common language instead of loan jargon or at least explaining the jargon she is using for someone new to the home loan process, and attempting to seem friendlier. 

DONALD D.'s profile image
DONALD D. 
on Birdeye

3 years ago

Thank you for contacting me on lowing my mortgage payments, close to retirement, extra money! 

Kanako R.'s profile image
Kanako R. 
on Birdeye

3 years ago

It was great! 

SCOTT L.'s profile image
SCOTT L. 
on Birdeye

3 years ago

no feedback 

JUAN B.'s profile image
JUAN B. 
on Birdeye

3 years ago

I was told it would take 6 weeks for the whole thing to close and be over. It took 5 months! I am very happy with the end results. I was just not very pleased waiting 5 months. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,604 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.