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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Answer all my questions with in hours Great team to work with and would use them again. They even stayed on phone line to walk me through the forms to make sure I completed them correctly.
Elizabeth Jennings was very helpful with the whole process. It was hard with me on the east coast and Elizabeth on the west coast to get phone calls but we got things done. Thank you Elizabeth
It went smoothly from beginning to end. I had no idea what to expect and anticipated problems. There were no problems. Thank you Bridgett & PennyMac.
The team at Penny Mac did and excellent job with my VA refi. Thank you so much! Tony Cobbs
I was very impressed with the entire refinance process from start to finish. Thank you for making this a great experience.
Great Job
The entire process from beginning to the end was short and unbureaucratic.. All involved were communicative, supportive and accessible. The process was short.
I want to make it clear that this review is for the overall experience with PennyMac, not Brianna Koke specifically. Brianna Koke was always nice and apologetic and seemed to be doing the best she could and I do not know where all the miscommunication and disorganization was coming from. Our closing was late, then paperwork was missing lines and needed to be resigned and no one seemed to be communicating about what was needed and who was taking care of it and when. It was very frustrating.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,989 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.