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About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
David and Norma provided Excellent customer service; clear communication; prompt responses; user freindly - all lead to quick and seamless process!!
Business response:
Thank you for the support, Wendy! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
It was a pleasure working with Joselyn as she was very helpful and made our home buying experience a smooth transaction.
Business response:
Hi Nick - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
My previous home was financed with PennyMac. When I decided to buy again, I contacted Daniel Vera, my mortgage officer. From that first phone call, the entire process has gone very well and a very professional, pleasant staff to work with.
Business response:
Hi Stephen - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Change back and forth investigation much too nozy
Business response:
Thank you for taking the time to share your experience with us, Aamir. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
John Dorey and Rosario did a great job!
Business response:
Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Great lender employees are super nice and helpful
Business response:
Thank you for the support, Jared! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Two Big issues. One, the day after I started the process, I started getting calls from several mortgage companies to refinance. Two, I received normal checks to pay off loans and CC, I was told it would be cashiers checks, now I have holds on them.
Business response:
We appreciate your review, Paul. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Na
Business response:
Hi Corey - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Ammie was very knowledgeable in all aspects of my loan application
Business response:
Hi Earnestine - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
PENNYMAC has a 4.5 star rating with 49,165 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.