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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,606 reviews
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Eric P.'s profile image
Eric P. 
on Birdeye

3 years ago

I appreciate working with PennyMac on my home refinance. It was a smooth process. Thanks 

Frank H.'s profile image
Frank H. 
on Birdeye

3 years ago

First, from your advertising I understood that you made loans for your own account. Was told later that this was not the case. You use "lingo" that is not readily understandable to a layman. The time to closing from application was delayed and I was told that that was a "volume issue causing a back-up". You made your problem my problem. Just because you were busy making money was hardly a good excuse for me. 

Raul L.'s profile image
Raul L. 
on Birdeye

3 years ago

George was communicative and helpful 

Shirley J.'s profile image
Shirley J. 
on Birdeye

3 years ago

Accommodating, and fast in processing the loan application. They handle your case professionally. 

DOUGLAS Lawhorn J.'s profile image
DOUGLAS Lawhorn J. 
on Birdeye

3 years ago

Good service and communication. Fast closing. 

Frederick M.'s profile image
Frederick M. 
on Birdeye

3 years ago

Thank u 

MOSES Frasure J.'s profile image
MOSES Frasure J. 
on Birdeye

3 years ago

The whole process was accurate and fast. Very friendly associates 

Jason E.'s profile image
Jason E. 
on Birdeye

3 years ago

Easy 

ANGELA B.'s profile image
ANGELA B. 
on Birdeye

3 years ago

I feel that the process should have been a quicker process. The communication could have been better. Someone could have called weekly since the whole process took from August & just closed in November. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,606 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.