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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process with Pennymac was easy and efficient with very helpful staff. Thank you to all of those that I worked with!
Blen did an outstanding job of keeping us informed of every step of the process. Very pleased with the whole process.
Long processing time. Overall result ..good.
Great service and attentiveness to our loan from Blen! Communications and status were very clear with updates weekly.
It went very smooth with my Loan Officer and he kept us informed every step of the way.
Danyell was very professional and helpful answering all our questions.
Fully professional and helpful. Highly recommended to refinance my mortgage. I was very happy with the experience.
Overall, Jacob Rogers was incredibly helpful--very prompt in responding to my inquiries, very professional and knowledgeable, etc. He was among the most effective, professional customer service representatives I've ever interacted with. I was frustrated at how long it took to complete the whole process. It seemed that the last step took longer (nearly two months) than all the previous steps combined, and I'm not entirely sure why that the case.
The procedure was easy to follow. Most request for information was done by email. Penny Mac has a great system to upload your documents on a scanner from your computer. Communication that copies were received was great. Overall a very pleasant experience. Ivan and Jesse did a fabulous job.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,989 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.