This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Juan did a great job throughout the process. He was very communicative and reliable. He put my mind at ease and worked hard to close on my property earlier than expected. He made me feel as though I was important and he was very invested in my process. I will use Penny Mac the next time I purchase a home and would suggest others do the same!
Everything went great in a timely manner and I always felt informed throughout the entire process.
Tyra was great to work with. She made the process easier and made it a very worry free process.
Yester was very communicative during the entire process and am happy to work with her againg.
Easy, fast process.
The entire team at Pennymac, especially Paulette and Will, were extremely professional and helpful. They both made the entire refinancing process very straightforward and easy to understand.
Ammie was great! That said, the overall process took way too long (July - October) given we're existing PennyMac customers, didn't need an appraisal, and had to submit very minimal paperwork to complete the application. Our friends started the same process around the same time, with different lenders, and they closed way before we did. Additionally, we ran into issues with the closing being rescheduled multiple times and poor communication from the company hired to supply the notary.
Thank you
The real problem was with ServiceLink as the title company. They could not get the title documents correct -- TWICE. They continued to ask for information that I had given them nearly two weeks prior. ServiceLink changed the signing date twice and then attempted to do it a third time.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,222 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.