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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,606 reviews
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MARCELA B.'s profile image
MARCELA B. 
on Birdeye

3 years ago

The refinance process was so smooth & fast. The MAC team was great at answering all my questions and keeping me updated on the loan process. I am very satisfied with the service I received from start to finish. 

Brent F.'s profile image
Brent F. 
on Birdeye

3 years ago

Everyone I worked with, from the loan officer to the processor was awesome. Very knowledgeable, respectful, helpful and courteous. 

CHARLES M.'s profile image
CHARLES M. 
on Birdeye

3 years ago

Jericha was amazing to work with she went above and beyond in my opinion when the title company was having some issues and did what she could to help solve the problems. Definitely made the experience much better. I would highly recommend doing business with her again if I need another mortgage loan in the future. 

Brian C.'s profile image
Brian C. 
on Birdeye

3 years ago

Fast and simple refinance. Great communication. Easy closing. Thanks again Brian 

KEVIN B.'s profile image
KEVIN B. 
on Birdeye

3 years ago

The customer service from both reps was amazing. We closed before the new year and it dropped our payment by quit a bit. Sirena was a delight. 

BEATRIZ M.'s profile image
BEATRIZ M. 
on Birdeye

3 years ago

Great service. Calles were answered and returned as needed. 

Doris S.'s profile image
Doris S. 
on Birdeye

3 years ago

As a mortgage banker, I was amazed with the efficiency & communications I received with Pennymac!! 

Hayden G.'s profile image
Hayden G. 
on Birdeye

3 years ago

Team was very helpful throughout the process. 

Wilfredo A.'s profile image
Wilfredo A. 
on Birdeye

3 years ago

Ms Blen Alemu is very pleasant, helpful, and accommodating in communicating with us throughout the loan process. She is very prompt in updating us the status of our loan application as it progressed from start to finish. Ms Blen Alemu always make sure to call us back whenever we have questions during the loan application process. I highly recommend Pennymac for any home refinancing application. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,606 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.