This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nick was exceptionally easy to work and communicate with. Because of my current work, I am not very available during business hours to talk or receive emails/texts. Nick easily accommodated and adjusted to my communications requirements. Thanks Nick!!
The level of professionalism and attention to detail demonstrated by the loan specialist made a big difference in providing excellent customer service.
Process was straightforward.
This was our first time re-financing so we didn't really know what to expect. PennyMac made everything so easy and easy to understand. We closed right on time without any problems. Thank you so much for making what could be a stressful thing so easy and stressless!
It was a very quick process. That’s good. It was nice to be able to stay with my current provider. It took a couple requests to get an answer to a question about the closing document. I was told the VA requires no longer than a 36 month payback yet the document at signing said it was going to be 42 months. Hmm. The process may have been rushed. But, no regrets.
?
Monisha Gleghorn communicated with me on a timely basis. Anytime I left a phone message, she often returned my call on the same day. Although the entire process with PennyMac took quite a bit longer than I expected, it was a rather smooth process and that was certainly helped by timely replies and communication from Mona and the team. Good job Penny Mac!
My name on the document was missed arranged. Instead of Divine Oluwatosin Ojelade, they wrote Divine Ademuyiwa Ojelade. Though, Ademuyiwa was my former first name, but now changed to Divine.
Great service!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,989 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.