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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,607 reviews
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SHEILA A.'s profile image
SHEILA A. 
on Birdeye

3 years ago

Everything went smoothly 

LUIS G.'s profile image
LUIS G. 
on Birdeye

3 years ago

O 

JEFFREY B.'s profile image
JEFFREY B. 
on Birdeye

3 years ago

I was told by the Loan Originator that I would close at the beginning of October. I had to ask Edna to harass people and escalate on your side to get things moving by the middle of November - and Edna and I received no indication as to what was going on during that month and 1/2 difference. That lack of communication is frustrating, and unacceptable in a process like this. 

LONNIE M.'s profile image
LONNIE M. 
on Birdeye

3 years ago

Good service 

Richard W.'s profile image
Richard W. 
on Birdeye

3 years ago

Everything was done as promised in a timely manner. 

WILLIAM B.'s profile image
WILLIAM B. 
on Birdeye

3 years ago

The process was quick and easy. 

GREGORY STEPHERSON I.'s profile image
GREGORY STEPHERSON I. 
on Birdeye

3 years ago

The loan closing was moved back several times. Nicolas was extremely patient and helpful, unfortunately there were some things that transpired that those in leadership were not transparent about. 

ERIKA A.'s profile image
ERIKA A. 
on Birdeye

3 years ago

Gina was very helpful, she always returned my call and gave me all the information I needed. 

James M.'s profile image
James M. 
on Birdeye

3 years ago

Took longer than expected. Same documents requested multiple times 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,607 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.