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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything went smoothly
O
I was told by the Loan Originator that I would close at the beginning of October. I had to ask Edna to harass people and escalate on your side to get things moving by the middle of November - and Edna and I received no indication as to what was going on during that month and 1/2 difference. That lack of communication is frustrating, and unacceptable in a process like this.
Good service
Everything was done as promised in a timely manner.
The process was quick and easy.
The loan closing was moved back several times. Nicolas was extremely patient and helpful, unfortunately there were some things that transpired that those in leadership were not transparent about.
Gina was very helpful, she always returned my call and gave me all the information I needed.
Took longer than expected. Same documents requested multiple times
PENNYMAC has a 4.5 star rating with 48,607 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.