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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,988 reviews
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Danette L.'s profile image
Danette L. 
4 years ago

Both Norma and Matthew were great to work with!!! 

STEVEN M.'s profile image
STEVEN M. 
4 years ago

Nicholas and Brian were awesome and easy to work with. As a realtor and personally doing my first refi, I couldn't have asked for anyone better. They were very attentive and patient. Great job guys, much appreciated! 

Patrick H.'s profile image
Patrick H. 
4 years ago

PennyMac's services were great to begin with. They were also great when I decided to use the VA Interest Rate Reduction program. I was impressed with the great service provided even though they were somewhat restricted by their wise precaution of working remotely during the Covid-19 pandemic. I couldn't have asked for better service even under less difficult circumstances. 

TOMMY P.'s profile image
TOMMY P. 
4 years ago

Going through the loan process can be nerve racking, but having a good loan officer and a good team to answer all your questions help to put you at ease! 

WARREN D.'s profile image
WARREN D. 
4 years ago

Nicholas Hagan was very helpful, professional, and responsive throughout the process. I appreciate all the help from him and others on the PennyMac team. Thanks. 

Patrick H.'s profile image
Patrick H. 
4 years ago

The team was informative and up front on every step through the process and answered every question. The timeframe was extended due to COIVD, but was impressed with the attentiveness. 

ANDREY Z.'s profile image
ANDREY Z. 
4 years ago

Great rates and streamlined process from start to finish. Highly recommended! 

Justin M.'s profile image
Justin M. 
4 years ago

It was fast and easy. The all around team communicated very well and was very patient with my busy schedule.  

Carl B.'s profile image
Carl B. 
4 years ago

My streamline refinance with PennyMac was just that, streamlined, quick and easy. Good communication all the way through. Quick answers to my email questions followed up by phone calls. Very pleased. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,988 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.