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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I would recommend better communication and faster service.
Excelente service
The process felt clearly delineated and I was able to get my questions answered promptly. The refinance went according to the timeline I was indicated as well. Overall this experience was positive and I would recommend Penny Mac as a lender.
Overall my my experience exceeded my expectations
Having people on the same team actually communicate with each other would have made this a million times better. No one was on the same page and paid attention to the notes and requests documented by other people within Penny Mac. Makes it very hard for customer/client to refer anyone to them, would not want anyone to have to go through 3 months of lack of communication like we did.
There was some confusion at times between myself and the Mac Team loan Specialist.
It was very easy.
Give Blen a raise. She was such a great person to work with
SMooth, fast, and easy process.
PENNYMAC has a 4.4 star rating with 47,988 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.