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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,988 reviews
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SIMONA A.'s profile image
SIMONA A. 
4 years ago

I would recommend better communication and faster service. 

Jose L.'s profile image
Jose L. 
4 years ago

Excelente service  

SHIDAN H.'s profile image
SHIDAN H. 
4 years ago

The process felt clearly delineated and I was able to get my questions answered promptly. The refinance went according to the timeline I was indicated as well. Overall this experience was positive and I would recommend Penny Mac as a lender. 

LUCINDA A.'s profile image
LUCINDA A. 
4 years ago

Overall my my experience exceeded my expectations 

EDWARD M.'s profile image
EDWARD M. 
4 years ago

Having people on the same team actually communicate with each other would have made this a million times better. No one was on the same page and paid attention to the notes and requests documented by other people within Penny Mac. Makes it very hard for customer/client to refer anyone to them, would not want anyone to have to go through 3 months of lack of communication like we did. 

Peter Gleim J.'s profile image
Peter Gleim J. 
4 years ago

There was some confusion at times between myself and the Mac Team loan Specialist. 

Daniel H.'s profile image
Daniel H. 
4 years ago

It was very easy. 

HARRY M.'s profile image
HARRY M. 
4 years ago

Give Blen a raise. She was such a great person to work with  

LUIGI M.'s profile image
LUIGI M. 
4 years ago

SMooth, fast, and easy process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,988 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.