This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I don’t want to write anything here...
It was an easy transaction
The clear and professional instructions, also the advice on the whole process.
The communication was always off. I would call and then be put on hold for around 10-15 minutes then would have to leave a voicemail and get a call back at least a day or two later. Emails were also extremely slow in response.
Very responsive. Thank you.
Contact person needs to be better educated about finance. Asked me for information that I had already sent. Questioned our cash reserves when we had well over $600,000 in cash in our TDAmeritrade accounts. Need a path around contact person (gatekeeper) to other specialists they may be able to answer my question. When I finally was referred to the escrow department in a couple of minutes that person was able to resolve my issues and we immediately moved forward from that point.
N/a
No calls or emails back. Closing was not properly fixed and still waiting on calls. Not good service and do not advise using.
Very easy and fast closing
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,988 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.