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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything with Justen and Corey was great. Got a lot of questions Wednesday to Friday (closing Monday) and had to wait over two hours at the title company for wire transfer and approval to fund. When we sold our home in Wisconsin and closed on that Friday, the closing took less than 15 minutes total and we were out of the office. The guys I worked with are great but the end of the process really left a lot to be desired.
I understand it is a very busy time because of the low interest rates and our communication was great in the beginning. About half way through though we kept being told when our loan would be done and that date would roll around and I would not hear from anyone unless I called for an update. This made me nervous that we would miss an important deadline and lose our rate. This went on for quite some time.
Everything went great. We had no problems refinancing.
Great Job
More communication, even if there isn’t progress, I should have been notified once a week, even if there was no change.
None, just continue with great services.
I recommended you guys to people at my work. I’ve had a great experience with this company. I would definitely recommend doing business with this people.
Kyle was a great through the entire process. I was hoping to get it all done a little sooner than expected. However, given the circumstances I thought everything was handled in a very professional manor!
Great experience, Representative kept me updated with progress of loan. Will definitely recommend friends to Penny Mac.
PENNYMAC has a 4.5 star rating with 48,607 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.