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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
N.a
I’ve purchased a couple houses during my lifetime and have refinanced several times. By far and away Penny Mac is the easiest and less stressful company that I have ever dealt with. I would highly recommend anyone to at least consider Penny Mac when either purchasing and/or refinancing.
Everything went smoothly and was on time.
Thanks!
Excellent service
Honestly, I understand I have had PennyMac since I bought my house and this was my 2nd refinance of my mortgage, but everything was smooth and super easy. Great communication and very quick service. I appreciate all who worked to get this done for me.
Easy process
Very good experience. Kept in contact with me at all steps.
1.) The communication from this company is awful. Non-direct emails (emails that go to general mailboxes instead if specific people is a major part of that problem. 2.) Sales people seem to have no interest in servicing customers (especially those that already have mortgages with your company). 3.) This process should have gone much smoother than it did. Since I already had a loan with Penny Mac, it should have been a "lay-up." Instead it took a full month longer than it should have.
PENNYMAC has a 4.5 star rating with 48,606 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.