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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,606 reviews
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GARY G.'s profile image
GARY G. 
on Birdeye

3 years ago

N.a 

ROBERT H.'s profile image
ROBERT H. 
on Birdeye

3 years ago

I’ve purchased a couple houses during my lifetime and have refinanced several times. By far and away Penny Mac is the easiest and less stressful company that I have ever dealt with. I would highly recommend anyone to at least consider Penny Mac when either purchasing and/or refinancing. 

William S.'s profile image
William S. 
on Birdeye

3 years ago

Everything went smoothly and was on time. 

FLETCHER Mavity I.'s profile image
FLETCHER Mavity I. 
on Birdeye

3 years ago

Thanks! 

LINDA White B.'s profile image
LINDA White B. 
on Birdeye

3 years ago

Excellent service 

WAYNE G.'s profile image
WAYNE G. 
on Birdeye

3 years ago

Honestly, I understand I have had PennyMac since I bought my house and this was my 2nd refinance of my mortgage, but everything was smooth and super easy. Great communication and very quick service. I appreciate all who worked to get this done for me. 

Kyle Guidry aka Kyle J.'s profile image
Kyle Guidry aka Kyle J. 
on Birdeye

3 years ago

Easy process 

BRIAN K.'s profile image
BRIAN K. 
on Birdeye

3 years ago

Very good experience. Kept in contact with me at all steps. 

Gregory B.'s profile image
Gregory B. 
on Birdeye

3 years ago

1.) The communication from this company is awful. Non-direct emails (emails that go to general mailboxes instead if specific people is a major part of that problem. 2.) Sales people seem to have no interest in servicing customers (especially those that already have mortgages with your company). 3.) This process should have gone much smoother than it did. Since I already had a loan with Penny Mac, it should have been a "lay-up." Instead it took a full month longer than it should have.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,606 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.