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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Communication was concise and to the point. No confusing terms or descriptions that made things feel stressful. Anything I did have a question about was answered in a timely manner. It was a pleasure working with Nick.
Lots of issues with projected closing date versus actual closing date. Due to issues in financing and funding, our original closing date of 10/16/2020 as indicated in the notarized and signed closing documents, was pushed to 10/31/30. We almost had to make another payment on our current mortgage in order to avoid a late payment. This issue would not have been found if it was not for me calling our loan officer and asking why hasn’t my current mortgage loan updated to payed off.
Kelsey was a very professional and very courteous advisor. Every time I had a question, I ended up getting a phone call before I could contact her. She was very professional and a credit to PennyMAC.
Great, fast and top notch customer service that is why I stay with Penny Mac.
Amanda Rowe is the best. Really enjoyed working with her. She made this process super smooth and was able to address all of my concerns. Thank you Amanda!
Christine was prompt, kept her promises and was knowledgeable.
I was able to reach PennyMac for additional information.
We are so happy with PennyMac
It took over 2 months to close
PENNYMAC has a 4.4 star rating with 47,987 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.