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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was explained to us and the process was very easy. I would tell anyone that is thinking about buying a house or refinancing to use Pennymac.
Penny Mac responded promptly to our request to refinance and made the process easy to submit documents. Kelvey was especially helpful and pleasant to work with and made the entire process smooth and stress free. Our loan closed within the quoted time frame and was overall a great experience.
Smooth process. Better than expected terms. Closing costs were less than expected. Even the closing attorney was surprised by how affordable they were. I just can't say enough how smooth and quick the loan process was from initial phone call to closing!
This is the second time that I have worked with Penny Mac and both times were a pleasure. Jesse was very responsive to my questions and he was very informative. It was a pleasure to work with him.
Thank you
Jacob my agent took the time to explain to me my options for eliminating PMI property mortgage insurance. And of course he met the timelines as discussed and continually try to reach me even though I was often busy. Overall, It was an excellent experience and he showed professionalism, and attentiveness. I’d highly recommend to others
Working with Robert on my refinance was easy and the closing was completed at my home so there was no need for me to leave my home. Perfect!
More communication on length of process. Looking at the closing paperwork I saw that my November mortgage payment was added to it. If I had not caught it, my automatic payment would have deducted from my account. PennyMac should have communicated this to me ahead of time and let me know to cancel my automatic payments.
Thanks for all of your assistance!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,606 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.