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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,165 reviews
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Shannon B.'s profile image
Shannon B. 
on Birdeye

a year ago

Joselyn an Micheal were awesome. Made the process very simple and easy 

Business response:

Thank you for the positive rating, Shannon! We hope you have a wonderful day. 

Thomas L.'s profile image
Thomas L. 
on Birdeye

a year ago

Travis, Rashawna and Manny were great  

Business response:

Hi Thomas - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

LENWOOD H.'s profile image
LENWOOD H. 
on Birdeye

a year ago

This is my third experience with PennyMac loans. PennyMac has this process down to a science. Every team member is knowledgeable, helpful and courteous. I have recommended PennyMac to friends and family as I really feel your service is extraordinary. 

Business response:

Hi Lenwood - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Cassidy S.'s profile image
Cassidy S. 
on Birdeye

a year ago

Fantastic service!  

Business response:

Hi Cassidy - Your feedback is greatly appreciated. Thank you for the review. 

LEONARD F.'s profile image
LEONARD F. 
on Birdeye

a year ago

The Pennymac team was all wonderful to work with, vrty helpful, great communication thank you for all your help  

Business response:

Hi Leonard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

LOUISA B.'s profile image
LOUISA B. 
on Birdeye

a year ago

Entire experience from beginning (first call to the loan officer) to the end was great. Loan team were professional and courteous  

Business response:

Hi Louisa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sarah J.'s profile image
Sarah J. 
on Birdeye

a year ago

Sandra was a pleasure to deal with! She made the stressful process of buying a new home seem effortless.  

Business response:

Hi Sarah - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Brian K.'s profile image
Brian K. 
on Birdeye

a year ago

Everyone was very helpful!  

Business response:

Thank you for the positive rating, Brian! We hope you have a wonderful day. 

Richard P.'s profile image
Richard P. 
on Birdeye

a year ago

James Wright was excellent. He told me what to expect and kept me informed on what was happening and time scheduling. He was prompt and patient and never forgot when to call me.  

Business response:

Hi Richard - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,165 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.