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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Molly and Brian were great to work with, and I'd do so again with them. Thank you!
MY ENTIRE EXPERIENCE WITH PENNYMAC WAS TIMELY AND PLEASANT. ALL OF THE DETAILS WERE HANDLED IN A PROFESSIONAL AND TIMELY MANNER. THE NOTARY WHO CAME TO MY HOME WAS PROFESSIONAL AND KIND. MY FINANCIAL NEEDS AND REQUESTS WERE NOT IGNORED OR DELAYED. THANK YOU PENNYMAC.
I live overseas on military orders. Despite explaining this, I still received calls and voicemails in the middle of the night. When I asked if we can continue via email rather than playing phone tag, I felt that it was easily dismissed. I understand there are a lot of clients right now, but recommend more flexibility with respect to communication means.
Very satisfied
Great experience
N/a
My experience with PennyMac representatives was professional, painless, and quite pleasant every step of the way. From my first conversation with a loan officer all the way through processing and closing, the process was clear and concise. I would highly recommend PennyMac as a mortgage company.
Patrick Peavy was very responsive and helpful. Though, beyond Patrick, it was difficult to get answers to questions and/or a status of where I was in the process. There were times when days would go by without receiving responses to emailed questions. I found it less than ideal to email the MyMac Team alias because I wasn't sure anyone was actually reading those emails. Similarly, I found the PennyMac 1-888 # useless. You never spoke to an actual person and always had to leave a message.
thanks
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,988 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.