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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Documents were requested multiple times, we received conflicting requests about the home assessment, the wrong insurer name and amount due was given to our title company, the process lasted way longer than we were told it would.
The excessive request of same documentation, the lack of attention answering inquiries were very frustrating Specially as an current customer with 2 properties mortgaged ild expect a Litle more
Refi went very smoothly.
Every time we needed to speak with Molly, We had to leave a message and did not know when we would get a call back. Once we received the call back she was on it. We received most of our answers from Anthony. Anthony is very sharp. called back quickly and answered our questions.
Molly was phenomenal to work with and made the experience extremely simply. She is certainly an asset to your company.
I sent in the same docs multiple times.My divorce was finalized 6/19, I have been sending in docs for my legal name change to PM since 7/19.After sending documents again,they still had my then married name on the docs.I even told the title co to make a new deed before signing (I have the emails) We stopped the signing.I was the one who got in touch with the title co to get answers and I passed it to PM (bc they hadn’t heard back) I felt like they didn’t try as hard as they could to close on time
Five stars service Thanks
Excellent service
Very easy, simple process - and everyone was very understanding and friendly. I felt like I was in good hands.
PENNYMAC has a 4.5 star rating with 48,606 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.