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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great customer service. They answered all my questions quickly. My refinance was done quickly as well.
they walked me thru all the computer process, I'm not that computer literate. So they made it easy for me. and since I was already a PennyMac customer I trusted them to be honest with me. Great experience from start to end.
Molly was phenomenal to work with and made the experience extremely simply. She is certainly an asset to your company.
Sandra Benavidez was very knowledgeable and met me at my points of needs. She provided excellent customer service and prompt feedback throughout the entire process. She is a great asset to your organization. Promote at your earliest. Satisfied Customer, Brian Pheroneus Howard DAV USAF
Dear PennyMac, I had the pleasure of working with Ryan Morrison and the team at PannyMac. I called about an unrelated issue that was solved. Doing so I was forwarded to the refinance department that ended up saving me a lot of money. I appreciate how fast, accurate, simple, and professional everyone at PennyMac was to me. Thank You, Scott Johnson
I'm so glad I contacted Penny Mac to discuss refinancing my home at a lower interest rate. The process was not stressful and the loan officer stayed in contact on a weekly basis, keeping me posted on all aspects of the refinance. Very professional and pleasant staff.
I'm happy with the process
Good communication with Jericha, was very helpful in everything.
Great, friendly and accurate information.
PENNYMAC has a 4.5 star rating with 48,606 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.