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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,165 reviews
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Adam R.'s profile image
Adam R. 
on Birdeye

a year ago

Ammie and her team were awesome. 

Business response:

Thank you for the positive review, Adam! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

ARNEL M.'s profile image
ARNEL M. 
on Birdeye

a year ago

Thanks yo all the loan processing team, Ms Susan and Mary Davis to all the help. Great job. 

Business response:

Hi Arnel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Terrence B.'s profile image
Terrence B. 
on Birdeye

a year ago

Fabulous  

Business response:

Hi Terrence - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Gareth B.'s profile image
Gareth B. 
on Birdeye

a year ago

Can?t believe how painless and pleasant it was to work with you. My wife and I were truly dreading g it and wondering if the stress would be worth it after our experiences with other companies in the past. Do t want to ever do business elsewhere  

Business response:

Hi Gareth - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Zeta C.'s profile image
Zeta C. 
on Birdeye

a year ago

The process was smooth and the agents kept me up-to-date on the progress of my application.  

Business response:

Thank you for the positive review, Zeta! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Philip C.'s profile image
Philip C. 
on Birdeye

a year ago

Smooth, relatively easy experience. From initial call to receiving cash-out money in my account in just under 1 month. Well done. 

Business response:

Thank you for the support, Philip! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

MICHAEL B.'s profile image
MICHAEL B. 
on Birdeye

a year ago

I really appreciate the service and assistance I received from Penny Mac.  

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Shankari B.'s profile image
Shankari B. 
on Birdeye

a year ago

I am so pleased with doing the refi through PennyMac. I was shopping around, and ultimately, my loan officer was able to speak to the manager and to work with me to keep costs lower. Nancy and the MacTeam were phenomenal!!! I am so greatful! 

Business response:

Hi Shankari - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Veronica B.'s profile image
Veronica B. 
on Birdeye

a year ago

Josh Siguenza and Sandra Benavidez we?re a great team to help my wife and I close this loan and move into a beautiful home. Thank you! 

Business response:

Thank you for the positive review, Veronica! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,165 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.