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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,606 reviews
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David T.'s profile image
David T. 
on Birdeye

3 years ago

The original call with Travis was amazing and he was extremely helpful. Once Mario was assigned for the process it was easy going. 

JUDITH H.'s profile image
JUDITH H. 
on Birdeye

3 years ago

The only thing confusing to me was that different people were contacting me, and at one point I even wondered if I should be talking to that person.. Maybe 6 different people contacted me. Suggestions that I would make are: 1. List the people up front who will be communicating with me. 2. With veryone using cell phones out of the office, caller ID doesn’t identify the person calling as PennyMac. I’m sure I ignored a couple calls because I thought they were political calls. Out of my area code. 

RAYMOND J.'s profile image
RAYMOND J. 
on Birdeye

3 years ago

I had the simplest and most accurate refinance with PennyMac ( XAVIER) was great he sent weekly information by email and he also called when needed. The process at in home Garage with ( Martin) was also a wonderful process he was very helpful in finalizing my new loan. Thanks for the wonderful and stress free process. 

JODY W.'s profile image
JODY W. 
on Birdeye

3 years ago

PennyMac was awesome. Everyone was great to work with! 

ALICIA Q.'s profile image
ALICIA Q. 
on Birdeye

3 years ago

Loan process was easy but only an email to saw loan closed no call and insurance is saying no payment 

Andrew Y.'s profile image
Andrew Y. 
on Birdeye

3 years ago

Smooth process! 

BRIAN L.'s profile image
BRIAN L. 
on Birdeye

3 years ago

Very easy to refinance. 

Ryan T.'s profile image
Ryan T. 
on Birdeye

3 years ago

Sandra was outstanding to work with! She clearly communicated throughout the entire process and made our home buying experience great! As someone who works in banking I know that home buying can be a challenge for some people but Sandra made the experience so easy the entire time. If I could hire her to work for the bank I work at I would do so in a heart beat! 

Ryan W.'s profile image
Ryan W. 
on Birdeye

3 years ago

Sandra and Nathan made buying our home so much easier. I am definitely recommending them to friends or family. Thanks again. P.S. they deserve a raise after dealing with us. lol 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,606 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.