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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Refinance was handled in a professional and timely manner.
Cesar was honest and efficient great to do work with.
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It was comfortable doing business with a company we knew and trusted with our home mortgage.
Great work
Regina was great to work with and always made sure touch base with us every week to keep us updated on our loan status, even if there were no new updates. She addressed all of our concerns in a timely manner and was very professional throughout the entire process. Even though turn times were extended due to the volume she always made sure to let us know that our file was being worked on and was sensitive to our timeline. 5 stars!
We were able to Get a great rate for our refinance. The PennyMac team was very responsive to our questions during the process. We were able to submit everything virtually and let their team take care of the rest. They even set up a lawyer to meet us at our house for closing, which made it easy to schedule.
Raveena was amazing through the whole process, if it wasn't for her I would have stopped my loan application as the entire process was terrible with the exception of Raveena. She was timely, responsive and professional. The loan didn't close quickly because of an archaic process with way to many hands in the pot and not enough note taking in other departments. Again Raveena saved this loan and me as a customer because of her grit, professionalism, and knowledge of the process.
5 star experience very easy and smooth process.
PENNYMAC has a 4.4 star rating with 47,986 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.