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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,607 reviews
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Ian T.'s profile image
Ian T. 
on Birdeye

3 years ago

... 

Mark L.'s profile image
Mark L. 
on Birdeye

3 years ago

Best and easiest refinance process ever!! Thanks to the Penny MAC Team. 5 stars, a rating of 10 out of 10. I highly recommend to anyone looking to finance or refinance their home. 

Isaac W.'s profile image
Isaac W. 
on Birdeye

3 years ago

Great service and communication! Thank you 

Eugene K.'s profile image
Eugene K. 
on Birdeye

3 years ago

The loan closed, but funding took 3 weeks. Email and calls were made more than once within the time and no one would call back. Very poor customer service on all levels. 

Aaron S.'s profile image
Aaron S. 
on Birdeye

3 years ago

Everyone was looking out for my better interest and very friendly and available to talk to explain things to me and answer my many questions. Very smooth process. Thank you so much! 

Cris P.'s profile image
Cris P. 
on Birdeye

3 years ago

It was a good experience and will be better with quick turn time. authorized third party should instantly carryover at initial boarding of loan. This will definitely be an excellent service if this can be done on future loans. 

Valeria A.'s profile image
Valeria A. 
on Birdeye

3 years ago

The communication wasn't great during closing process. I shopped for a settlement agent but that wasn't reflected in the closing, which ended up being delayed by several weeks. No matter how hard I tried to have it fixed, things kept getting misunderstood by the team. 

Lewis W.'s profile image
Lewis W. 
on Birdeye

3 years ago

Clearly described process and pleasant communication. 

CYNTHIA V.'s profile image
CYNTHIA V. 
on Birdeye

3 years ago

Good helpful employees 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,607 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.