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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was nice to do everything online and over the phone.
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Do not try and add extra charges to my loan hours before closing. Justen Hunt was great, however.
Attention to detail was impressive and prompt. It was obvious the great effort your team made to communicate keeping me posted.
When I was able to get a hold of the account managers on my account, then I could have a personal dialog and better understand the process. It was not always easy to get a person via email, so a phone call was better.
Nathan was very congenial, helpful, and on-point. Most of my questions were answered during our first conversation and he laid-out very accurately the sequence of events to come. The attorney at closing was on-time and very accurate with all the paperwork. Thank you gentlemen and Penny Mac.
I uploaded requested documents a total of 3 times before Denny received them. The lady that was scheduled to come to my house did not show up (no call). I had to call to reschedule another appointment a week later. I was told there were no fees at time of closing the first time but when someone else showed up the second time I had approximately $38 in closing costs which I just noticed was a late fee for missing a regular payment (not necessary if original close date had taken place).
Easy to close on the home.
Easiest refi I ever done, Greer rate! Thank you muck!
PENNYMAC has a 4.4 star rating with 47,986 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.