PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,609 reviews
Select a rating
MARVIN G.'s profile image
MARVIN G. 
on Birdeye

3 years ago

Brianna is awesome. She kept me updated on every step of the process and was available for any questions I had. 

Brandon P.'s profile image
Brandon P. 
on Birdeye

3 years ago

Quick and Easy process 

RYAN S.'s profile image
RYAN S. 
on Birdeye

3 years ago

Good experience. Website is modern an up to date. One potential improvement is i would like to see a list of what documents have been uploaded in the refinance tool. 

DAVID M.'s profile image
DAVID M. 
on Birdeye

3 years ago

Refinance was easily and seamless. Would recommend them to anyone. 

Edmund E.'s profile image
Edmund E. 
on Birdeye

3 years ago

Samio Grant is very helpful and knowledgeable. She help my refinance processing easy until closing. She have a great costumer service. Thank you. 

KEVIN S.'s profile image
KEVIN S. 
on Birdeye

3 years ago

Loan took over 3months to close. Fees were higher than originally disclosed. 

GEOFFREY K.'s profile image
GEOFFREY K. 
on Birdeye

3 years ago

I was kept updated on the process regularly which was very helpful. When I had a question, a response came usually within 24 hours. Closing date changed from early October to early November but I was notified in plenty of time. Very easy process. 

LINDA P.'s profile image
LINDA P. 
on Birdeye

3 years ago

My contacts were most helpful very patient and very informative and super nice to work with! 

Chad T.'s profile image
Chad T. 
on Birdeye

3 years ago

I didn't feel like just a customer.. but a friend. I was known as a person. It was one of the best experiences I have had closing on a loan. Thanks Nicholas!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,609 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.