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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Kelvey was great to work with.
The professionalism and timeliness of the agent made this experience an ease!
Closing was on the forecasted closing date before the final approvals were done, my VA funding fee was initially Not included however a note was added to the file and the process worked and the VA eligibility letter was garnered and the VA funding fee discount applied. Emails came through on time. Rachel did a great job once the process began to keep me updated.
If only rating Mariely Delgado's performance alone - and not the performance of PennyMac - then I would say she did a very good job of promptly and pleasantly answering all my questions. However, it took PennyMac FOUR MONTHS to complete my refinancing. My mortgage was already with PennyMac so they were aware that I made every mortgage payment on time for 3 years. Because of that, I find it totally unacceptable that I had to wait FOUR MONTHS to complete my refinancing.
Everything ran smoothly and perfectly. Thank you!
The Mac portal has 2 different sites which makes it very confusing. Also, the document request tabs do not identify what exactly is needed. Blen spent more time in the process trying to find information to satisfy my requests.
Thank you PennyMac for a seamless and streamlined refinance loan process on my home!
Just the professional services provided
I don’t have anything else to say
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,609 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.