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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I could not have asked for an easier transaction. Thank you for everything you guys did for us.
From the beginning, the associates told me exactly what I needed to provide and what to expect. There was continius communication and I never had to guess what was next. I would recommend to anyone.
Penny Mac was easy to deal with during our new home loan. I would recommend to my friends!
Juan was an excellent loan representative. He was prompt, helpful, attentive, knowledgeable, and professional. He kept me apprised of all the steps necessary to close my refinancing loan. He is a true asset to PennyMac and it was a pleasure working with him.
Refinance was handled in a professional and timely manner.
Cesar was honest and efficient great to do work with.
Well, I would have preferred the lender to fight for their client to negotiate costs which favor the buyer. Instead, the lender tried to find ways to raise the value of the home in process of purchase. The lending agent did follow up with my attempts to contact her as soon as possible. PennyMac had some good qualities but I have to say that the process was not smooth throughout.
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Regina was great to work with and always made sure touch base with us every week to keep us updated on our loan status, even if there were no new updates. She addressed all of our concerns in a timely manner and was very professional throughout the entire process. Even though turn times were extended due to the volume she always made sure to let us know that our file was being worked on and was sensitive to our timeline. 5 stars!
PENNYMAC has a 4.4 star rating with 48,242 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.