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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,242 reviews
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Lisa B.'s profile image
Lisa B. 
4 years ago

I could not have asked for an easier transaction. Thank you for everything you guys did for us. 

JOSEPH M.'s profile image
JOSEPH M. 
4 years ago

From the beginning, the associates told me exactly what I needed to provide and what to expect. There was continius communication and I never had to guess what was next. I would recommend to anyone. 

Angela F.'s profile image
Angela F. 
4 years ago

Penny Mac was easy to deal with during our new home loan. I would recommend to my friends! 

BARBARA P.'s profile image
BARBARA P. 
4 years ago

Juan was an excellent loan representative. He was prompt, helpful, attentive, knowledgeable, and professional. He kept me apprised of all the steps necessary to close my refinancing loan. He is a true asset to PennyMac and it was a pleasure working with him. 

Shirley Smith J.'s profile image
Shirley Smith J. 
4 years ago

Refinance was handled in a professional and timely manner. 

FRANK S.'s profile image
FRANK S. 
4 years ago

Cesar was honest and efficient great to do work with. 

James H.'s profile image
James H. 
4 years ago

Well, I would have preferred the lender to fight for their client to negotiate costs which favor the buyer. Instead, the lender tried to find ways to raise the value of the home in process of purchase. The lending agent did follow up with my attempts to contact her as soon as possible. PennyMac had some good qualities but I have to say that the process was not smooth throughout. 

ERIC D.'s profile image
ERIC D. 
4 years ago

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BRIAN T.'s profile image
BRIAN T. 
4 years ago

Regina was great to work with and always made sure touch base with us every week to keep us updated on our loan status, even if there were no new updates. She addressed all of our concerns in a timely manner and was very professional throughout the entire process. Even though turn times were extended due to the volume she always made sure to let us know that our file was being worked on and was sensitive to our timeline. 5 stars! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,242 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.