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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,609 reviews
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Brian U.'s profile image
Brian U. 
on Birdeye

3 years ago

Nobody, and I mean nobody, informed me during the process at any point that I was solely responsible for deactivating my automatic payment. This gross neglect of information has caused me to go without just over a thousand dollars for a week now, and still counting. Not a single person even hinted at the idea or asked me a simple question regarding this feature that has been active on my account for months. During these strange and difficult days in our country your company has failed me. 

LAWRENCE M.'s profile image
LAWRENCE M. 
on Birdeye

3 years ago

I don't do social media. 

Eric H.'s profile image
Eric H. 
on Birdeye

3 years ago

From start to finish everything worked out phenomenally and extremely fast. vr eric 

MARTIN P.'s profile image
MARTIN P. 
on Birdeye

3 years ago

The process was clearly explained and any questions were promptly answered. The same closing was as expected and the lower rate is great. 

SCOTT M.'s profile image
SCOTT M. 
on Birdeye

3 years ago

I feel that the people of Penny Mac were very professional and courteous explained everything along the way it was a very quick process and I would recommend Penny Mac to anyone I have no regrets thank you very much for your time 

Albert B.'s profile image
Albert B. 
on Birdeye

3 years ago

Great experience 

JUSTIN F.'s profile image
JUSTIN F. 
on Birdeye

3 years ago

Excellent service!! Very helpful, always answered my questions thoroughly. The process was very easy and would recommend anyone to give them a try. 

Joni S.'s profile image
Joni S. 
on Birdeye

3 years ago

Communication and professionalism were top notch! 

Wayne B.'s profile image
Wayne B. 
on Birdeye

3 years ago

This was an excellent process from beginning to end with regular meaningful contact with our closing agent Richard. We closed very quickly and Richard arrange our closing 1000 miles from home in a remote RV park. Great job by the team. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,609 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.