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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent customer service, thank you!!
This is our second loan with PennyMac everyone made it very easy and straightforward for us.The interest rate was phenomenal they even beat my credit union. Before or after you shop the internet loan services check in with PennyMac they are great and provide fantastic customer service.
This loan took months and months to close... we also had to reach out a few times as no one was communicating with us what was going on with the loan
All representatives were very friendly and everything was done in a timely professional manner.
Our loan process was very easy. Everyone involved was friendly, patient and very helpful. If we had questions they were quick to answer them. I would recommend Penny Mac to anyone.
Tough to communicate with everyone working at home because of Covid but only talked to Jennifer once but someone always followed up on any messages I left her.
Penny Mac is awesome! and our loan people worked to make it easy and less stressful for us going through the process!! Thanku Rosario Lopez for all ur hard work and for being there for us every time we had a question! Thanku also to James!! Not one time was any person rude or short with us! Amazing Friendly attitudes and support!!!
Overall a great experience! Being an active duty military member and living in a different country, PennyMac worked with me to complete my refinance process in a timely manner.
Excellent
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,609 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.