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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,609 reviews
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Christopher H.'s profile image
Christopher H. 
on Birdeye

3 years ago

Ms Carolyn went above and beyond helping me throughout the entire process. I received prompt responses to emails, calls, and was able to close on my new home on time, which was a first for my realtor! 

JAMES M.'s profile image
JAMES M. 
on Birdeye

3 years ago

It was great 

Rodney N.'s profile image
Rodney N. 
on Birdeye

3 years ago

Everything went as stated and closed ahead of schedule.  

Valerie R.'s profile image
Valerie R. 
on Birdeye

3 years ago

The level of communication and speed of the closing. 

ALISON G.'s profile image
ALISON G. 
on Birdeye

3 years ago

Fast closing! 

Younju K.'s profile image
Younju K. 
on Birdeye

3 years ago

PennyMac was incredibly helpful, responsive, and diligent with ensuring that our purchase process went as smoothly as possible. Our loan team representative was always available when we needed her and made sure all paperwork and processes were completed in a timely manner. We would absolutely work with them again. 

RICHARD S.'s profile image
RICHARD S. 
on Birdeye

3 years ago

very experienced and polite. awesome experience ! 

CINDY P.'s profile image
CINDY P. 
on Birdeye

3 years ago

Loan process took way too long, than what i was told. Communication was poor and i constantly had to call to check on the process. Loan documents were sent 10 minutes before closing so i had to reschedule for later that day to close. My husbands name was spelled wrong since the beginnig i told them like 2 months ahead and the day of closing they still spelled it wrong on the papers. They didnt inform me the closing costs had changed. Barbara Bellamy is rude and dont recommend her. 

Brian T.'s profile image
Brian T. 
on Birdeye

3 years ago

Very streamlined process on the IRRRL Closed a month earlier than expected. Very satisfied with our experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,609 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.