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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My experience was stress free! I am so grateful everyone was extremely helpful. Thank you!
It's always easy to work with Pennymac. Good communicators.
My loan officer was amazing. He spent time with me discussing different rates and options and finding the best option for our family. Kudos to him all around. However was overworked, over stressed, and he constantly under preformed. He was delayed returning calls and I had to call him most times. When he was behind, he tried to blame my closing attorney, the title officer, and the closer. I had to call supervisors and several people at pennymac to make sure we would close on time.
The personal were very professional and helpful in this matter thanks
all were polite, knowledgeable and professional
elizabeth was a very knowledgeable, personable, understanding and know her job excellently, walked us through each and every step, if we didn't understand she was there to explain and in a very quick manner, never left us dangling, our loan was processed in a very timely manner, i would recommend pennymac immediately if elizabeth was your team member, pennymac has a gem on their team
Rosario and John Dorey were a pleasure to work with. Both should be congratulated for their outstanding customer service. Both represented PennyMac Mortgage with high professionalism, energy and customer care. You should be proud to have them on your team.
As a Real Estate Broker I have an expectation of just how the loan process should and should not go. This is my second refinance with PennyMAC and, as the first time, it has exceeded my expectations for a smooth closing.
Very professional, great communication from everyone involved. Could not be more satisfied!
PENNYMAC has a 4.4 star rating with 47,986 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.