PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,609 reviews
Select a rating
Timothy D.'s profile image
Timothy D. 
on Birdeye

3 years ago

Elizabeth and team were fantastic! I've already told many of my coworkers how awesome she and the team were, as well as how good our refi experience was and the fact that we got a better interest rate than even "New Day" offered us for our VA loan! Thanks PennyMac team!! 

EFRAIN C.'s profile image
EFRAIN C. 
on Birdeye

3 years ago

Easy mortgage and refinancing process. I'd recommend PennyMac and will reach out if/when we purchase another house. 

Juan A.'s profile image
Juan A. 
on Birdeye

3 years ago

Fantastic! 

Rachel W.'s profile image
Rachel W. 
on Birdeye

3 years ago

The time frame it took to close was longer than expected. I also provided some requested documents more than once. 

Daniel T.'s profile image
Daniel T. 
on Birdeye

3 years ago

Brandon was just pleasant and a good communicator, which are the main things you want and need in a process like this. 

Kristen T.'s profile image
Kristen T. 
on Birdeye

3 years ago

Great experience, start to finish. 

Ted Anderson I.'s profile image
Ted Anderson I. 
on Birdeye

3 years ago

No surprises 

Colin T.'s profile image
Colin T. 
on Birdeye

3 years ago

Appreciated that these are busy and difficult times but it was impossible to call or contact PennyMac. Emails took many days to be acknowledged and phone calls often just dropped after an hour on hold. 

Christoph G.'s profile image
Christoph G. 
on Birdeye

3 years ago

Everything was great and timely. Thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,609 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.