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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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MICHAEL S.'s profile image
MICHAEL S. 
4 years ago

Overall the rate was good and PennyMac matched a competitor with lower closing costs. I really don’t like have to go through the formal application process to get an estimate. Also after the match was complete I didn’t see an updated closing statement until a week or so before closing. At which point I had some requests on the cash back at closing. I would just prefer with any change to issue a new closing statement. 

DIANA T.'s profile image
DIANA T. 
4 years ago

Was a pleasure working with you I highly recommend PennyMac 

Dustin M.'s profile image
Dustin M. 
4 years ago

Great 

MATTHEW B.'s profile image
MATTHEW B. 
4 years ago

Excellent service! 

Eleanor B.'s profile image
Eleanor B. 
4 years ago

Great experience 

Michael D.'s profile image
Michael D. 
4 years ago

It was easy 

SAMANTHA T.'s profile image
SAMANTHA T. 
4 years ago

Great customer service, timely response. 

FABIEN M.'s profile image
FABIEN M. 
4 years ago

I’m grad do be Pannymac Custom . 

Matthew P.'s profile image
Matthew P. 
4 years ago

PennyMac Loan Services handled my refinance quickly and professionally. They were there to answer all of my questions. However, while signing closing papers we realized that a mistake had been made on my name on about half of the papers. I think this was a mistake on the banks part, and not PennyMac, but I do not know for sure. Now we will likely have to redo our refinance process or at least do a quitclaim deed, which is frustrating. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.