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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was a great experience
This was the easiest refinancing process ever!!
Everything was excellent up to the final week. I didn't get the final closing disclosure after I submitted the last requested documentation, so I didn't know what the final cash to close amount was. On closing day I had to contact the escrow agent to see how much money we needed that day.
Lori Gibson was assigned to our loan and was very good, but she was assigned at the zeroth hour after weeks of mismanagement.
Tsia was very helpful. We had a problem with the closing agent and she handled the situation immediately getting a second closing agent so that we could close the same day.
Very professional
Great experience
This whole refinance experience was so easy and simple to understand. I will definitely use PennyMac again in the future. Thank you PennyMac team 🙂
The entire refinance process with PennyMac was superb. I was already a client so I was glad when PennyMac reached out to me concerning a refinance option on my existing mortgage loan due to decreasing interest rates. The PennyMac Loan Services team kept me informed during the process and document review/submission was a breeze. Thank you for a professional experience.
PENNYMAC has a 4.4 star rating with 47,986 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.