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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,609 reviews
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Joshua B.'s profile image
Joshua B. 
on Birdeye

3 years ago

The assistance was great. Contact was made every week to update us about the lone. 

DEVIN P.'s profile image
DEVIN P. 
on Birdeye

3 years ago

Great experience. Very fast and easy. 

MARCOS M.'s profile image
MARCOS M. 
on Birdeye

3 years ago

Things went smoothly from start to finish. 

ANDREW D.'s profile image
ANDREW D. 
on Birdeye

3 years ago

Customer service is pretty terrible. It’s impossible to contact someone promptly. Also, Joya was terrible. She took awhile to return my calls and scheduled my closing on the wrong day. She also called me to schedule closing then called again the next day, not realizing my closing had been scheduled prior (by her). 

ANTHONY C.'s profile image
ANTHONY C. 
on Birdeye

3 years ago

Thanks 

Samantha S.'s profile image
Samantha S. 
on Birdeye

3 years ago

We had a great experience with Penny Mac and would recommend them! 

Amanda T.'s profile image
Amanda T. 
on Birdeye

3 years ago

Clear, concise and professional. 

FERNANDO G.'s profile image
FERNANDO G. 
on Birdeye

3 years ago

Excellent communication and closed ahead of schedule. Happy customer! 

John B.'s profile image
John B. 
on Birdeye

3 years ago

My experience was fast and smooth. The online documents were easy to use and really streamlined the whole process. I highly recommend PennyMac for home refinancing! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,609 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.