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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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DAVID L.'s profile image
DAVID L. 
4 years ago

PennyMac is a great mortgage company and will recommend to friends and family 

Tyler T.'s profile image
Tyler T. 
4 years ago

The communication was extremely poor. We could never reach anyone by phone, voicemails were never returned. Emails were also NEVER replied to. This was an awful experience and I am so glad it’s over. Maybe the workers are too busy to care about replying to customers or maybe the company is just too big. Whatever the reason, I wouldn’t recommend this process to anyone. Thomas papageorge was the ONLY person who was consistently reliable, friendly, helpful, and quick to respond ALWAYS. 

ERIC C.'s profile image
ERIC C. 
4 years ago

I have received great service from the MAC team throughout the life of my loan with , and that is why I made you the first to help me with my streamline refinance. Great job MAC team. 

Albert S.'s profile image
Albert S. 
4 years ago

I’ve owned many properties over the years and this was the first over internet . This went very smooth , even tho I’m not the most computer savvy. Highly recommend Jamie Wright who helped me through the process. 

ALVIN T S.'s profile image
ALVIN T S. 
4 years ago

Both James and Corey were very professional and easy to contact. Good job! 

MARIA S.'s profile image
MARIA S. 
4 years ago

It was an enjoyable and quick refinancing experience, thank you. 

Daniel A.'s profile image
Daniel A. 
4 years ago

The whole process was smooth. By far the easiest refinance we’ve ever done. 

John B.'s profile image
John B. 
4 years ago

The first person I spoke with and the notary. 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
4 years ago

Super easy process with helpful staff all along the way! Highly recommend PennyMac for all your loan or refinance options. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.