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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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Michael L.'s profile image
Michael L. 
4 years ago

Could not have been easier. Briggette and Michael were outstanding. 

CAROL C.'s profile image
CAROL C. 
4 years ago

Elizabeth Jennings did a great job! 

Maria T.'s profile image
Maria T. 
4 years ago

Pennymac was on it from start to finish! At a very busy time, they closed on our house in 29 days while other lenders in the area were taking 45. Their process is efficient, effective, and very impressive. Loved the level of communication throughout, enjoyed working with all levels of the team! 

Tyrone H.'s profile image
Tyrone H. 
4 years ago

My loan closed almost a month later then was expected. Agent failed to call back on dates she said she would call back. Agent claimed to have schedule a time with closing agent that was never set up. I made arrangements to meet on that date and no one called me to tell me it wasn't scheduled . I wasted a whole day. 

TIMOTHY D.'s profile image
TIMOTHY D. 
4 years ago

Excellent company to finance your new home.Suzanne Martinez was great. Thank you for your assistance in our closing. 

Robert A.'s profile image
Robert A. 
4 years ago

Rosario Lopez was absolutely amazing, hands down. She remained calm, professional, accommodating and empathetic during the entire process and especially towards the end when everything started getting crazy. She was sure to return my calls and emails promptly and exhibited the utmost courtesy when doing so. Rosario was sure to educate me through the entire process, so that I was not caught off guard at any point. Kudos to Rosario. She made a stressful experience much easier to handle. 

Mary Z.'s profile image
Mary Z. 
4 years ago

Nancy and her team were very easy to work with. 

JASENG L.'s profile image
JASENG L. 
4 years ago

Thank you for your service. 

Andrew M.'s profile image
Andrew M. 
4 years ago

I received numerous updates throughout the process of our refinance, whether it was to simply let me know where things stood in the process, or to let me know what was needed from my end. It was all clearly communicated and done in a timely fashion. I also had some specific questions towards closing that were answered clearly as well. Very positive experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.