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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Except for a hick-up at the beginning, everything went as expected and Bridget was very proactive in keeping me up to date. My only complaint was that I was informed that there was a problem with our loan on the day of signing by a voicemail from the notary. Obviously I was very concerned and could not find out what the problem was until later on that day. My advice is that this type of communication only come from someone who can explain the problem.
Thank you for all of the hard work
Tyra was great to work with. She made the process easier and made it a very worry free process.
Yester was very communicative during the entire process and am happy to work with her againg.
My experience through the refinance process was excellent. I had never done it before and I had a lot of questions throughout it. Ceista Johnson was excellent to work with. All my questions and concerns were addressed immediately. She honestly made the whole process painless and it was a pleasure to work with her. She is second to none in my opinion. I have recently told several people about my experience and they too are now refinancing their mortgage with PennyMac.
Thank you
The real problem was with ServiceLink as the title company. They could not get the title documents correct -- TWICE. They continued to ask for information that I had given them nearly two weeks prior. ServiceLink changed the signing date twice and then attempted to do it a third time.
I was pleased with the knowledge of the agent who helped me. He was courteous and polite, I did not feel pushed or rushed into making a decision. I would definitely recommend your organizations to friends and family.
Great job overall
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,609 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.