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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,256 reviews
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Laura C.'s profile image
Laura C. 
4 years ago

My experience was stress free! I am so grateful everyone was extremely helpful. Thank you! 

Richard P.'s profile image
Richard P. 
4 years ago

The personal were very professional and helpful in this matter thanks 

JOHN Cline V.'s profile image
JOHN Cline V. 
4 years ago

When we refinanced our home. PennyMac was very fast on moving it along. They’re great people who will help you through and make sure you understand what is happening. 

PAUL R.'s profile image
PAUL R. 
4 years ago

Great service 

Paul B.'s profile image
Paul B. 
4 years ago

Your phone service sucks. I tryed 6 times to get ahold of my loan officer when the loan was completed to ask a question. I was told to enter my SS number which i did, pennymac could not confirm that number put me on hold then gave me a answering machine that never called back. Very poor service. 

BILLY F.'s profile image
BILLY F. 
4 years ago

Everything went so smooth from start to finish, we appreciate ms Tsia and ms Jacqueline Glen they both were great. Very experienced in this field. 

Francisco C.'s profile image
Francisco C. 
4 years ago

our loan officer was very clear and made the process very easy to understand and every step of the way she was able to communicate with us either by phone by email and we appreciated every step that was taken to make the process easier to understand. 

Mark L.'s profile image
Mark L. 
4 years ago

Very professional, great communication from everyone involved. Could not be more satisfied! 

edward s.'s profile image
edward s. 
4 years ago

Seamless process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,256 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.