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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I was very impressed with the entire refinance process from start to finish. Thank you for making this a great experience.
Hilda, never returns calls or emails. You get a crap form email. Blah blah due to Covid, we are working from home. I don’t care, so is most of the rest of the U.S. Her supervisor did call me back. Hilda never answered at least 4-5 phone calls and numerous emails. Then worst of all, she never accepted the problem, instantly came up with excuse. Worst thing you could ever do.
With all the challenges of 2020, it was wonderful to have the refi process go so smoothly and without stress. DocuSign makes signings so easy I couldn’t believe and our meeting with the notary went just as efficiently. I’m so pleased. Nothing but good feedback here. Thanks again Mac Team!
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Was a great experience, glad I stayed with pennymac for my loan needs
The process was easy. Documents had been sent numerous times without being added. Other than that, it was great
Not at this time.
The team was great and followed through to make sure my loan was processed timely.
Charisse was truly a pleasure to work with and was very patient with me and my many questions.
PENNYMAC has a 4.5 star rating with 48,610 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.