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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process with Pennymac was easy and efficient with very helpful staff. Thank you to all of those that I worked with!
Blen did an outstanding job of keeping us informed of every step of the process. Very pleased with the whole process.
I appreciated dealing with specific individuals even though the process was totally on line except for final closing. The closing was also handled very well.
Great service and attentiveness to our loan from Blen! Communications and status were very clear with updates weekly.
I was originally led to believe that since we originally got financing less then two years ago that we would most likely not have to have the property assessed again. After we started the process we were told it was required, even though we were refinancing with the same mortgage holder. Frankly, I was annoyed, especially during Covid 19. I felt it was not necessary and potentially dangerous, and just an attempt for more money to be paid out.
Danyell was very professional and helpful answering all our questions.
Fully professional and helpful. Highly recommended to refinance my mortgage. I was very happy with the experience.
Overall, Jacob Rogers was incredibly helpful--very prompt in responding to my inquiries, very professional and knowledgeable, etc. He was among the most effective, professional customer service representatives I've ever interacted with. I was frustrated at how long it took to complete the whole process. It seemed that the last step took longer (nearly two months) than all the previous steps combined, and I'm not entirely sure why that the case.
Jesse was attentive, professional, and patient. He answered my questions with patience and humor.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,610 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.