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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,610 reviews
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JOHN K.'s profile image
JOHN K. 
on Birdeye

3 years ago

No one is picking up the phone and the call is looping around to the same people who were not available from the beginning! Incredible experience! 

JAMES P.'s profile image
JAMES P. 
on Birdeye

3 years ago

I have dealt with several financial institutions as it relates to financing and refinancing. Considering the historically low-interest rates and the overwhelming amount of applications they must receive. I was thoroughly impressed with the communication, quick and painless closing process provided. Thanks, Nicholas and Pennymac. 

Geoffrey C.'s profile image
Geoffrey C. 
on Birdeye

3 years ago

Everyone I work with that Penny Mac was very professional give me very accurate information and worked quickly to do my refinance.It was a very smooth and easy process and I will recommend them to anyone 

Peyton Cook J.'s profile image
Peyton Cook J. 
on Birdeye

3 years ago

No! 

Peter W.'s profile image
Peter W. 
on Birdeye

3 years ago

The process was simple and streamlined. Communication was pretty much all online, and made clear the necessary steps to complete the application. Closing was quick and professional. We have refinanced a few times in the past 20 years and this was the quickest and easiest yet. 

Anna M.'s profile image
Anna M. 
on Birdeye

3 years ago

Jazmyne Rogers was an amazing partner through this refinance process. She checked in regularly, always answered questions, and kept me up to date. This process was far superior to my last refinance with PennyMac because Jazmyne made the difference. 

JAMES S.'s profile image
JAMES S. 
on Birdeye

3 years ago

great service 

Jonathan R.'s profile image
Jonathan R. 
on Birdeye

3 years ago

Easy, helpful and enjoyed the online interfaces 

Ramon C.'s profile image
Ramon C. 
on Birdeye

3 years ago

Prompt return calls and skilled expertise in the business. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,610 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.