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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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Michael V.'s profile image
Michael V. 
4 years ago

A clearer understanding of closing costs....and close dates. 

Katherine M.'s profile image
Katherine M. 
4 years ago

Better communication and following through when advising customers you will be calling them back within the same day. 

JUDITH E.'s profile image
JUDITH E. 
4 years ago

would have been much better if it had closed in a timely manor. I felt I dealt with too many people. The right hand didnt know what the left hand was doing. I ll bet I got 10 to 15 of those "pay off" letters. It was the most stressful experience Ive ever had in financing a home. Never seen anything like it. The time it took to get it done was inexcusable. I m glad its over. 

Austin W.'s profile image
Austin W. 
4 years ago

Very easy process. 

Jessica R.'s profile image
Jessica R. 
4 years ago

I had a great experience with my refinance. Everything went smooth and everyone was very friendly. 

CHANDRA N.'s profile image
CHANDRA N. 
4 years ago

. 

Lisa C.'s profile image
Lisa C. 
4 years ago

Communication on next steps was very good. 

LAMAR P.'s profile image
LAMAR P. 
4 years ago

My loan officer Jazmyne Rogers was an absolute pleasure to work with. She was very professional and communicated with me during the entire process. 

Martha M.'s profile image
Martha M. 
4 years ago

I didnt know what to expect. Everything went smoothly. My questions were answered clearly. I felt confident with the transaction. It was very easy. The title company came to my house for signing. No real effort or problems o. My side. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.