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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Rhonda was great. The documents review was not great (getting the team to actually FULLY READ the documents was a challenge), but that was not Rhonda's fault. Due to this unnecessary back and forth on document review, the whole process took a few weeks longer than it should have.
Everything was great. You guys were ready the day you said you would be. Only thing that held it up was the buyers of my old house. Justin was great, only thing was there were too many calls from him, but im sure he was just following your communication policies.
Everyone was very good
Was a great experience to be honest was just a bit longer then I expected documents had to be resent numerous times but other then that for the most part went very good. Communication and convenience was the best part of this.
Nicholas and Brian were awesome and easy to work with. As a realtor and personally doing my first refi, I couldn't have asked for anyone better. They were very attentive and patient. Great job guys, much appreciated!
PennyMac's services were great to begin with. They were also great when I decided to use the VA Interest Rate Reduction program. I was impressed with the great service provided even though they were somewhat restricted by their wise precaution of working remotely during the Covid-19 pandemic. I couldn't have asked for better service even under less difficult circumstances.
Nicholas Hagan was very helpful, professional, and responsive throughout the process. I appreciate all the help from him and others on the PennyMac team. Thanks.
The team was informative and up front on every step through the process and answered every question. The timeframe was extended due to COIVD, but was impressed with the attentiveness.
It was fast and easy. The all around team communicated very well and was very patient with my busy schedule.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,610 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.